Our aim is to offer our customers the best CX

01/02/2019 IN OUR COMPANY

Videos / OUR COMPANY

Our aim is to offer our customers the best CX

Our customers play a key role in our story and are present in everything we do. Our Supply Chain team strives every day to offer our customers the best experience in the market. Through our multidisciplinary team and next-generation tools, we constantly evaluate and review the Customer Journey we offer our customers. This video shows how our staff rises to this challenge day by day, and how the customer is present in each phase of our processes; how we satisfy their needs internally and how we integrate continuous improvement with our processes, along with the latest technology. We do all this with the hope of being recognised as a customer service benchmark in our industry. At ELIX, we adapt to our customers in order to go one step further!

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